Return & Exchange Policy

We hope you love everything you purchase from Hydrangea House! However, we understand that sometimes a return or exchange may be necessary.

Please review the policies below for each of our stores. 

Hydrangea House EDGE
Gift & Home Store


Return Window:
Returns are accepted within 10 days of purchase for in-store purchases or within 10 days of delivery for online orders.


In-Store Purchases:
Eligible items may be returned within the 10-day return window.


Online Purchases:
Eligible items may be returned, with return shipping costs paid by the customer.

To be eligible for a return, all items must:
  • Have the original tag attached in its original location.
  • Be in the same condition as when received.
  • Be unworn and unused.
  • Be free of odors, including smoke.
  • Be free of damage.

Final Sale Items:

  • All items purchased during a sale are final sale and cannot be returned.
  • Jewelry and accessories are final sale.
  • Gift cards are final sale.


The Shops at Hydrangea House
Clothing Boutique

Our clothing boutique operates on an exchange-only policy. We do not offer refunds.
Exchange Window:
Exchanges are accepted within 10 days of purchase for in-store purchases or within 10 days of delivery for online orders.

In-Store Purchases

Customers may bring eligible items to the boutique carrying the item and exchange them for a different item of equal or greater value. The item must be exchanged for an item from the same in-store vendor. If the replacement item is of greater value, the customer is responsible for paying the difference.
All items must:
  • Have the original tag attached in its original location.
  • Be in the same condition as when received.
  • Be unworn and unused.
  • Be free of odors, including smoke.
  • Be free of damage or stains, including stains from deodorant, perfume, or makeup.

Online Purchases

Online purchases are eligible for size exchanges only, with return/exchange shipping costs paid by the customer. Please contact us prior to return to ensure the size you need is available. 
All items must:
  • Have the original tag attached in its original location.
  • Be in the same condition as when received.
  • Be unworn and unused.
  • Be free of odors, including smoke.
  • Be free of damage or stains, including stains from deodorant, perfume, or makeup.

Final Sale Items:

  • All items purchased during a sale are final sale and cannot be returned or exchanged.
  • Jewelry and accessories are final sale.
  • Gift cards are final sale.